Privacy Policy

1 Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address (if provided)
• Service Address
• Location (Latitude & Longitude)
• Booking Details
• Device Information (for security purposes)

2 How We Use Your Information

• To create and manage your account.
• To process your service bookings.
• To assign your booking to an available independent service provider.
• To send booking confirmations, OTPs, service updates and notifications.
• To improve our platform and customer experience.
• To resolve customer support requests and disputes.

3 Location Information

With your permission, we collect your location only for assigning nearby service providers and improving service availability.

4 Data Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.

5 Third Party Services

Our platform may use trusted third-party services including Firebase, Google Maps, WhatsApp, payment service providers and analytics services to operate and improve our platform. These services are governed by their respective privacy policies.

6 Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

7 Sharing of Information

Your booking details may be shared with the assigned independent service provider only for completing your requested service. We do not sell your personal information to third parties.

8 User Responsibility

Users must provide accurate information while using the platform. Providing false information or misuse of the platform may result in suspension or termination of the account.

9 Changes to this Privacy Policy

Sakha Services may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.

10 Contact Us

If you have any questions regarding this Privacy Policy, you may contact us: